

You can check this on the Financial Services Register at. Our FCA firm reference number is: 724025. Exertis (UK) Ltd, trading as ‘Exertis’ is authorised and regulated by the Financial Conduct Authority (‘FCA’) for regulated consumer credit activities. Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future.Įxertis (UK) Ltd is registered in England and Wales with registered office at Technology House, Magnesium Way, Hapton, Burnley, BB12 7BF, company registration number 01511931, VAT number: GB864438791. Damages must be reported within 24 hours to our Customer Service team by emailing To get an update on your Xbox All Access order please contact Exertis on payments can have serious consequences for you. Parcels received with visible damage, must be signed for as such.Parcels cannot be left in a safe place or with a neighbour.Weekend and bank holiday deliveries not available.Failing which the courier will leave you a note telling you how to rearrange delivery or you may contact Customer Service on. If there is no one available to take receipt of your order on your delivery date, our carrier will aim to reattempt delivery on the following working day.There must be someone present at the delivery address as a signature is required upon receipt of goods.You will also receive a text message from our third party courier (DHL) on the morning of proposed delivery with a two hour delivery window You will be sent an e-mail once the Console has been dispatched which will include delivery tracking details.

Goods will be dispatched and generally delivered within 3 days.
